Effective Date: January 2020
At Code Anansi, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform and services.
1. Information We Collect
- Personal Details: name, email, phone number, and company information.
- Billing Information: payment references, invoices, and transaction IDs processed securely via Paystack.
- Usage Data: login history, browser type, and system logs.
- Support Requests: messages or attachments submitted through contact forms or chat.
2. How We Use Your Data
- Create and manage your user account.
- Provide and improve our SaaS services.
- Process payments and generate invoices.
- Communicate important updates, feature releases, and billing notices.
- Comply with legal and regulatory obligations.
3. Data Protection & Security
- All data is transmitted over SSL/TLS encryption.
- Stored information is protected using secure cloud infrastructure with access controls.
- Payment details are handled exclusively by Paystack under PCI-DSS standards; Code Anansi never stores full card numbers.
4. Cookies & Tracking
We use cookies to maintain sessions and improve user experience. You may disable cookies in your browser settings, but some features may not function properly without them.
5. Data Retention
We retain user data as long as your account remains active or as required by law. You can request deletion of your account and data by emailing privacy@codeanansi.com.
6. Third-Party Services
Code Anansi may integrate with trusted partners (e.g., hosting, analytics, or communication tools). These services are bound by confidentiality and cannot use your data for unrelated purposes.
7. Your Rights
- Access or correct your personal information.
- Request deletion of your account data.
- Withdraw consent to marketing communications.
Requests can be sent to privacy@codeanansi.com or managed from your dashboard.
8. Children’s Privacy
Our platform is not directed at individuals under 18. We do not knowingly collect personal data from minors.
9. Policy Updates
We may revise this Privacy Policy periodically. Updates will appear on this page with a new “Effective Date.” Continued use of Code Anansi after changes indicates acceptance of the revised policy.
10. Contact Us
For any privacy or data-related concerns:
📧 privacy@codeanansi.com
🌐 https://www.codeanansi.com
